Frequently Asked Questions

Which areas do you cover?

We cover all areas on this county map: Nashville/Davidson county and adjacent counties. We have a small extra trip fee for areas outside Davidson and Wilson counties.

map of Nashville tennesse metropolitan area and service area for airbnb maintenance and repairs
map of Nashville tennesse metropolitan area and service area for airbnb maintenance and repairs
fair pricing handshake icon
fair pricing handshake icon
What do your services cost?
You'll always see the final price before confirming your booking. Our prices range depending on day of the week, time of the day, location, and extra services you may need to include, depending on the situation. We expect to be busier on the weekends and at popular check in times for airbnbs.

We work hard to be ready and on-call for any crazy situation at your vacation rental. Most of our services are under $200.

What's your experience with short term rentals?
We've been on the front lines of guest commications and maintenance for over a year. We've had burglary calls at 2am. We understand the hospitality business very well, and we'll take care of you and your guests when you need us most.

When will you arrive?

We aim to arrive at your property within 30-90 minutes, depending on our location and schedule and of course, Nashville traffic.

When you book we'll reach out within minutes to provide an estimated time of arrival (ETA).

a black pickup truck on a road
a black pickup truck on a road
How does payment work?
Pay nothing until the job is done. We are currently accepting Venmo & Paypal. We're working on accepting payments through all major credit cards, Apple Pay, Google Pay, and many more.

OUR STORY

Do you require a subscription?

No.

brown rope tied to vehicle
brown rope tied to vehicle

How do I know you're available?

We're currently available 24/7. You can book a service with confidence that we'll be there.

yellow Volkswagen van on road
yellow Volkswagen van on road